Cookie Policy

1. Introduction

This Cookie Policy explains how Nedati Technologies Private Limited (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our Kindflow service (“the Service”). This policy provides you with clear and comprehensive information about the cookies we use, why we use them, and your choices regarding cookies.

By using our Service, you consent to the use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you can adjust your browser settings or choose not to use our Service.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Cookies contain a unique identifier that allows us to recognize your browser or device when you return to our Service. They help us remember your preferences, understand how you use our Service, and improve your overall experience.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the Service to function properly and cannot be switched off in our systems. They include:

• Authentication cookies to keep you logged in
• Security cookies to protect against fraud
• Session cookies to maintain your session state
• Load balancing cookies to ensure service stability

Functional Cookies

These cookies enable enhanced functionality and personalization:

• Language and region preferences
• User interface customization settings
• Accessibility preferences
• Chat widget settings and history

Analytics Cookies

These cookies help us understand how visitors interact with our Service:

• Google Analytics for traffic analysis
• Performance monitoring cookies
• User behavior tracking for service improvement
• Error tracking and debugging cookies

Marketing Cookies

These cookies track your online activity to help deliver relevant advertising:

• Remarketing and retargeting cookies
• Social media cookies (Facebook, LinkedIn, Twitter)
• Conversion tracking cookies
• Interest-based advertising cookies

4. First-Party vs Third-Party Cookies

First-Party Cookies

These are cookies set by us directly on the Kindflow domain. We have full control over these cookies and the data they collect.

Third-Party Cookies

These are cookies set by third-party services that we integrate with our Service. Our third-party partners include:

• Google Analytics: For website analytics
• Stripe: For payment processing
• Intercom/Zendesk: For customer support
• CloudFlare: For security and performance
• Social Media Platforms: For social sharing features

5. Cookie Duration

Session Cookies

These temporary cookies are deleted when you close your browser. They are used to maintain your session state and ensure smooth navigation.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us remember your preferences and recognize you when you return. Persistent cookies typically expire between 30 days to 2 years, depending on their purpose.

6. How We Use Cookie Data

We use information collected through cookies to:

• Authenticate users and maintain secure sessions
• Remember your preferences and settings
• Analyze Service usage and performance
• Personalize content and features
• Improve user experience and interface
• Detect and prevent fraud or abuse
• Deliver relevant marketing communications
• Comply with legal obligations
• Provide customer support

7. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• View what cookies are stored on your device
• Delete some or all cookies
• Block cookies from specific websites
• Block all third-party cookies
• Clear all cookies when you close your browser

Here are links to cookie management instructions for popular browsers:

• Chrome: chrome://settings/cookies
• Firefox: about:preferences#privacy
• Safari: Preferences → Privacy
• Edge: edge://settings/privacy

Cookie Consent Banner

When you first visit our Service, we display a cookie consent banner that allows you to accept or customize your cookie preferences. You can change these preferences at any time through the cookie settings link in our footer.

Opt-Out Links

You can opt out of specific third-party cookies:

• Google Analytics: tools.google.com/dlpage/gaoptout
• Facebook: facebook.com/settings/?tab=ads
• LinkedIn: linkedin.com/psettings/guest-controls
• General Ad Networks: youronlinechoices.com

8. Impact of Disabling Cookies

Please note that if you disable or refuse cookies:

• Some features of our Service may not function properly
• You may not be able to access certain areas
• You may need to re-enter information more frequently
• Your preferences may not be saved
• Performance may be affected
• You may see less relevant content and advertisements

9. Other Tracking Technologies

In addition to cookies, we may use other similar technologies:

Local Storage

HTML5 local storage allows us to store information locally on your device. Unlike cookies, this data is not sent to our servers with every request.

Web Beacons

Small invisible images embedded in emails or web pages that help us track email opens and page views.

Device Fingerprinting

We may collect information about your device’s unique characteristics for security and fraud prevention purposes.

10. Cookies in Mobile Applications

If you access our Service through a mobile application, we may use mobile SDKs and similar technologies that function like cookies. These can be managed through your device settings:

• iOS: Settings → Privacy → Advertising → Limit Ad Tracking
• Android: Settings → Google → Ads → Opt out of Ads Personalization

11. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) signal. Currently, our Service does not respond to DNT signals as there is no industry standard for handling them. However, you can manage your cookie preferences using the methods described in this policy.

12. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will:

• Update the “Last updated” date at the top of this policy
• Notify you through the Service or by email for significant changes
• Request your consent again if required by law

13. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: